tototv Privacy Policy
This page describes what we collect when you use tototv and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and deliver our services (football betting, live-dealer tables, slots, esports). We do not sell your data to third parties. Your information is encrypted and stored securely.
When you register on tototv, you provide an email, password, and identity details. When you deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), payment information flows through encrypted channels. We retain this data only as long as needed to operate your account and comply with local regulations.
We operate under jurisdiction-restricted frameworks. Services are available only where local law permits. Your data may be processed in jurisdictions outside your own; by using tototv, you consent to this processing.
What Data We Collect on tototv
Account Registration and Identity Information
We collect your email address, password, full name, date of birth, phone number, and residential address when you open an account on tototv. We also collect government-issued ID scans (national ID, passport, or driver's license) and proof of address (utility bill or bank statement) for KYC verification. This information is used to verify your identity, prevent fraud, and comply with anti-money-laundering (AML) regulations. We retain identity documents for the duration of your account and for a period after closure as required by law.
Payment and Transaction Data
When you deposit or withdraw on tototv, we collect transaction details: the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), timestamp, and transaction reference number. We do not store full payment card numbers or e-wallet credentials; payment processors handle that data directly. We retain transaction records for accounting, dispute resolution, and regulatory compliance. Your transaction history is visible in your tototv account dashboard.
Gameplay and Account Activity
We collect data about your gameplay: which games you play (Liga 1 betting, live-dealer tables, slots like Aviator or Sweet Bonanza, esports markets), wager amounts, outcomes, and session timestamps. This data helps us detect fraud, resolve disputes, and improve our platform. We do not use this data for marketing profiling or third-party sharing. Your account balance and betting history are private to you.
Data we collect on tototv
- Email, password, name, date of birth, phone, address.
- Government ID and proof of address (for KYC verification).
- Deposit and withdrawal transactions (amount, method, timestamp).
- Gameplay activity (games played, wagers, outcomes, session times).
- Device and browser information (IP address, device type, operating system).
How We Use and Protect Your Data on tototv
Data Use and Processing
We use your data to operate tototv: verify your identity, process deposits and withdrawals, deliver games, detect fraud, and resolve disputes. We do not use your data for marketing emails or third-party advertising without your explicit consent. We may contact you via email or phone if we detect suspicious account activity or need to verify a transaction. We comply with local data protection regulations in jurisdictions where we operate, including Jakarta, Surabaya, Bandung, and Medan.
Third-Party Processors and Data Sharing
We share your data with third parties only when necessary to operate tototv. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive transaction details to process your deposits and withdrawals. Game providers (e.g., live-dealer studios, slot software vendors) receive minimal data needed to deliver games. We do not sell your data to advertisers, data brokers, or marketing firms. We may disclose data if required by law or court order. All third-party processors are contractually bound to protect your data.
Data Security and Encryption
We protect your data using SSL (Secure Sockets Layer) encryption for all data in transit. Your password is hashed and never stored in plain text. Your account is protected by login credentials and optional two-factor authentication. Our servers use firewalls and intrusion detection systems. We conduct regular security audits. However, no system is non-specific info secure; if you suspect unauthorized access to your tototv account, change your password immediately and contact our support team.
Data Retention and Deletion
We retain your personal data for as long as your account is active and for a period after closure as required by law (typically 5–7 years for financial records). You may request deletion of non-essential data (e.g., gameplay history) by contacting our support team, subject to legal retention requirements. We cannot delete transaction records or identity documents if they are needed for regulatory compliance or dispute resolution. Upon account closure, we securely delete or anonymize your data according to applicable regulations.
Cookies and Tracking
We use cookies to remember your login session, store your language preference, and track your activity on tototv for fraud prevention. These cookies are essential to platform operation; you cannot disable them without losing functionality. We do not use cookies for third-party advertising or behavioral tracking. You can clear cookies from your browser settings, but this will log you out of tototv. We do not use pixel tags, web beacons, or other tracking technologies beyond standard cookies.
Your Rights and Contact
You have the right to access your personal data on tototv. You can view your account information, transaction history, and gameplay records in your account dashboard. You may request a copy of all data we hold about you by contacting our support team. You have the right to request correction of inaccurate data. You may request deletion of non-essential data, subject to legal retention requirements. To exercise these rights or report a privacy concern, contact our support team via the contact page on tototv.
Policy Updates and Holidays
We may update this privacy policy at any time. Changes will be posted on this page with an updated date. Continued use of tototv after changes are posted constitutes your acceptance of the new policy. During holidays like Idul Fitri, Idul Adha, or Imlek, our support team may have delayed response times; we will address privacy requests as soon as possible after the holiday.